## Chapter 176 – Crumbling Kingdom
Furious, CEO Jang Seon-yeong’s ability to act was remarkable.
From the very next day, she launched a fierce offensive.
“Team Leader Lee, what’s the status?”
“Yes, CEO. I just received word from the contractor. They’ve just deployed their people.”
After briefly eavesdropping on Jang Seon-yeong and the planning team leader’s conversation with [Omniscient Observer’s Viewpoint], our office phones started ringing one after another.
Kim Yeon-ju and Park So-yeong answered the calls and looked at me.
“Master, we have a problem!”
Some thugs with tools had entered the Sinseongjin logistics center and were causing a ruckus.
“The same thing is happening in Bupyeong!”
Park So-yeong shouted from beside me.
But this was just the beginning.
“Parcels are being stolen from delivery trucks again!”
First, they sent gangsters to disrupt the logistics center, and now they were having people follow the delivery routes, pilfering goods to lower customer satisfaction.
As a result, customer complaints flooded in, and the office became chaotic.
“Missing?! What the hell are you going to do! I need that item in three hours!”
I could hear the protests even in my ears.
The women looked at me, asking what to do, and I told them.
“Tell them we’ll compensate them tenfold for the loss by the end of the day.”
“We are truly sorry. We will compensate you ten times the value of the lost item today.”
“Ten times? …Really?”
“Yes. We sincerely apologize for today’s incident, customer.”
“Hmm. Well, I suppose it can happen. I’ve heard there’s been a rise in crimes targeting delivery trucks lately. Please be more careful next time.”
Fortunately, the generous compensation prevented repeat calls, but the sheer volume of calls was still overwhelming.
I called Lee Hyeon-jeong, who was at the subcontracted call center.
“How’s it going over there?”
“The call volume is exploding here too. Everyone is swamped with complaints pouring in from all over the country.”
Yeah, I figured.
“And other things are starting to move as well. Please check our delivery app.”
The star rating, which had been close to 5 stars, was rapidly dropping to 1 star.
Of course, it could have been angry customers from the recent thefts, but there was no reason to drop to 1 star since we had promised generous compensation.
Nevertheless, the star rating continued to plummet, and online and mobile reviews were being plastered with malicious comments.
A significant portion of them were intelligent comments.
-Did you start acting recklessly now that you’re doing well, after initially providing good service?
-The initial enthusiasm has changed.
-I enthusiastically recommended you to everyone around me, but I’m extremely disappointed.
-Looks like it’s time to leave. Goodbye.
As if they had been leaving positive reviews all along for this very moment, the comments that had initially praised us had completely turned against us.
They were relentlessly tearing us down.
‘But even this is just the beginning.’
I used [Omniscient Observer’s Viewpoint] again.
Team Leader Lee was reporting to Jang Seon-yeong.
“The malicious comment operation is progressing steadily.”
“Really? How about the government offices?”
Jang Seon-yeong was once again demonstrating the experience she had built by committing all sorts of illegal acts and crushing newcomers whenever they appeared.
“We’ve delivered funds to city council members, national assembly members, and public officials. During the administrative audit in seven days, council members from each district office and city hall will step forward.”
Whether illegal lobbying occurred during the process of receiving government subsidies.
Whether the Taebaek distribution system is legal.
Whether the internal regulations of the business are being properly implemented, etc.
“They will express doubts and pour out criticism about those issues, and it will be difficult to avoid a business suspension order.”
“You know you have to prepare thoroughly before that happens, right?”
“Of course. I’ve already instructed people to report to each department of the government office.”
In our country, whether it’s true or false, once a report comes in, public officials in the relevant field go to the site to investigate.
That’s because it’s their duty.
“Taebaek Distribution will last for three months at most. It will be difficult to last longer than that. It will go bankrupt before then. Or it will be sold off.”
At that, Jang Seon-yeong twisted the corners of her mouth upward.
“Good job. Hmph. How dare those lowly things give me such an insult? I’ll chew them up, grind them to dust, and make them beg on their knees, weeping and pleading for me to kill them. Then, I’ll stuff them alive into an alcohol tank and have them taxidermied.”
Jang Seon-yeong flashed a chilling smile with her eerie eyes.
I watched her for a while and then returned to our office.
Kim Yeon-ju and Park So-yeong were still struggling with the phones, unable to even have lunch or dinner.
Even though it was completely dark outside, the phones kept ringing incessantly.
I laid out food on the table and said.
“Hey, let’s eat.”
“We’re busy right now!”
“Later!”
“……”
I got up from my seat and unplugged all the phone lines.
“Hello? Hello? Customer?”
“I said, let’s eat.”
The two women looked at me in disbelief when they saw the phone lines in my hand.
“Ehh? Did you just unplug the phone lines?!”
“What are you going to do if the company’s image plummets!”
“Don’t worry. That won’t happen.”
I stepped between the two women, grabbed their butts with each hand, and led them to the dining table.
Kim Yeon-ju and Park So-yeong were reluctantly dragged along by my touch.
I sat the two of them on the sofa and handed them utensils. The women still looked at the phones with lingering eyes.
‘Is it because they used to be flight attendants?’
They are sensitive to customer satisfaction and service.
I picked up food with my chopsticks and said.
“Consumers, you know, most people follow the path if the majority says it’s good. They’ll curse us if we move like this right now. But what’s our share of the total market right now?”
“Lee Hyeon-jeong said it was about 2%.”
“Yeah, it’s only 2%. Once we swallow up all of Korea, we don’t have to worry about the satisfaction of that 2%.”
Then Park So-yeong said.
“I never use a company again if I don’t like it once. I tell people around me not to use it either.”
“Of course, that could happen. But this time, everyone will have to use our company without exception.”
“Why?”
“I just said it. Eventually, only our company will be left in the Korean distribution market.”
“!!”
If they still don’t like it then, they’ll have to leave Korea.
“So don’t worry about what’s right in front of us. We’ve already posted on the official website that we’re giving 10x compensation, so let’s just relax and eat.”
Only then did Kim Yeon-ju and Park So-yeong start putting food in their mouths.
“Still, aren’t you being too carefree, Master? We need to satisfy that 2% first to expand our sales network further.”
“Don’t worry. We can expand it enough in other ways besides customer satisfaction. Hmm. Speaking of which, it’s about time we got a call.”
“?”
The women looked at me, chewing with their mouths full, wondering what that meant, and as expected, we got a call a little later.
It was Director Lee Hyeon-jeong of the National Intelligence Service.
“The counterattack has begun.”
Ah, it’s finally starting.
***
“…This morning, seven people, including Kim, who broke into a logistics center in Sinseongjin and obstructed business, were arrested by the police. Fortunately, the police quickly entered the scene, so the damage was minimal.”
We watched the news. The announcer disappeared from the screen, and a police officer appeared against the backdrop of the police station and spoke as if he were being interviewed.
“How were you able to get to the scene so quickly?”
“Hmm. There was a tip from an internal whistleblower. We judged that the content was quite credible, and we were able to arrest them while waiting in ambush near the scene.”
“I see. The problem is that this kind of incident didn’t just happen at this logistics center. It happened simultaneously across the country, and a significant number of the affected sites were owned by the same company. Some speculate that a rival company released people…”
“Oh? That’s our story, isn’t it?”
Kim Yeon-ju blinked as she watched the news.
‘They were in a hurry.’
I concluded as I watched it. They moved too hastily.
That’s what I was aiming for, actually.
Whether Jang Seon-yeong was properly provoked, Jang Seon-yeong recklessly started the work to ruthlessly crush me.
She could have moved a little slower, but she couldn’t stand it.
“Wow. It’s amazing that the police are actually doing their job properly.”
“I know. These days, they ignore you and get annoyed even if you report something.”
Kim Yeon-ju nodded as if agreeing with Park So-yeong’s words.
In fact, the two were right.
Times have changed, and the public authority has deteriorated and is no longer as righteous and diligent as it used to be.
It was impossible to get them to move with just one report.
So I had hypnotized the local police in advance.
They were waiting at the scene in advance under my instructions, and they jumped into the scene only after the gangsters caused an accident.
Perhaps the gangsters caught at the scene and Jang Seon-yeong, who instigated them from behind, were both dumbfounded that the police had stepped in.
“Next news. Shocking news was reported today. A group of people who systematically stole delivery items from delivery vehicles while the delivery drivers were out on deliveries and sold them as stolen goods for several years have been arrested this time.”
“Surprisingly, news is that a large corporation is involved behind them.”
“Eh? Isn’t that our side’s work too?”
“Master, is that what you did?”
The gazes gathered on me as I leisurely ate fruit. I didn’t deny it.
“That’s amazing. How did you do it?”
“It’s simple.”
You just need to know in advance how they will come out.
I used [Encyclopedia] to look through the past of CEO Jang Seon-yeong and Team Leader Lee of the Strategic Planning Office.
The methods they have been using for years.
And I perfectly prepared for all the operations they could carry out.
“I thought there would be people stealing things from the delivery scene, so I put surveillance on each delivery vehicle.”
“On each delivery vehicle?”
“Uh.”
“Where did you prepare so many people? It’s so hard to find people these days.”
That’s also simple.
I had the residents who used to walk around our house and the apartment complex, whom I had slept with through hypnosis, pair up and follow the delivery vehicles all day long.
Then, when the guys appeared, they filmed a video and followed them all the way from the scene to their hideout.
The next step was to report to the police.
Submit data.
Throw information at the media.
The result was what was coming out in the news now.
“What do you all think about this?”
“Actually, there have been parts that have been hushed up whenever these kinds of things have happened.”
“Ah, I think I know what you’re trying to say. Coincidentally, the company that suffered damage to its business and the company that suffered the theft of deliveries were the same.”
“That’s right. Judging from that, it seems that the established competitor is engaging in unethical behavior…”
If only one side was caught, they could avoid suspicion, but with both sides being caught by the neck, a situation that not only the panelists but also everyone in the country could expect was captured.
Internet public opinion showed a favorable reaction to our Taebaek Distribution, which was the victim of these incidents.
-I don’t know who they were targeted by, but they must have been terrified.
-If I were the company president, my balls would have shrunk.
-They gave 10x compensation in the meantime lol
-Really?
-There are a lot of authentication posts.
After confirming that, I contacted Lee Hyeon-jeong.
“Move now.”
“Understood.”
And when I opened our company’s delivery app, the star rating started to skyrocket rapidly.
Many positive comments were posted, and the number of reviews increased rapidly.
For reference, this review writing was also done by everyone I had slept with through hypnosis.
But far more positive reviews started to come up than the people I had slept with through hypnosis.
Even ordinary people, who were third parties, followed our ranks.
In that way, the star rating, which had been 1.5 just three hours ago, quickly surpassed 4.1.
It was truly an overwhelming amount.
“Hyeon-jeong, how about the government offices?”
“For now, we can somehow avoid the administrative audit, but I don’t think we can stop the on-site inspections that are coming out due to reports in each region. I’m sorry.”
The previous two incidents are also quite threatening problems. The moment they happen, they interfere with business and erode the company’s image and credibility.
But it wasn’t as much as the part related to government offices.
‘If the on-site inspection goes wrong, it’s a business suspension.’
Literally, it means that you can’t do business during that period, whether it’s 15 days or 30 days.
That was the worst-case scenario, as it not only meant that we couldn’t work, but we also suffered losses during that period, eroded trust with our business partners, and ruined the company’s image.
The problem is that there are parts that are overlooked to some extent by social agreement, but if you come in with the intention of completely destroying it, there is no answer.
In short, most businesses use their brains here and there in the shadows that the public authority cannot see in order to reduce expenses even a little.
Without exception, from very small restaurants to large corporations.
‘If you do it according to the law, labor costs a lot, and that directly leads to losses.’
If losses accumulate, you have to close the business.
It’s also tiring to keep all of that.
They are appropriately walking a tightrope between legal and illegal.
For example, it’s like this.
Here is a small restaurant.
The most important thing in a restaurant is hygiene.
To prevent cross-contamination, the owner and employees wash their hands.
Cooking, serving, preparing ingredients, calculating…
The problem is that the recommended hand-washing time to prevent cross-contamination is 30 seconds.
In other words, every time I peel potatoes, cook, or go to serve, I have to wash my hands for 30 seconds each time.
Is this realistically possible in a small restaurant operated by one or two people?
‘There’s no way.’
In the end, they might reduce the washing time or not wash at all.
Besides that, they have to use different aprons, separate cutting boards, and not store food together in the refrigerator…
These things don’t have immediate legal force, but if someone plays a trick and reports that they have food poisoning and a hygiene accident occurs, then the story changes.
An enemy who is constantly looking for an opportunity will latch onto it, and that will directly lead to damage to the company’s image.
‘And the public will be incited and heat up SNS every day, and the current regime, which is afraid of the public’s beating, will eventually take out a strong iron fist of punishment.’
It’s an obvious repertoire.
And this is not just a problem for small restaurants.
Such things are commonplace internally in larger companies.
So everyone is walking a tightrope between legal and illegal.
From the beginning, it means that there is no place that will not be caught if you come in with the intention of inspecting and start picking at each item meticulously.
‘But our business is different.’
-You guys, follow the rules and don’t break them even a little. It’s okay if work efficiency drops, so make that your top priority. If you don’t have enough manpower, I’ll hire more.
From the beginning, I didn’t operate this business with the intention of making money.
So such loopholes didn’t exist.
‘Still, people can make mistakes, so hypnotize all the management personnel.’
Then there was nothing to be caught on. Of course, the business was losing money because of that, but at least there was nothing to be caught on legally.
And as I expected, the on-site inspection went smoothly without any problems.
‘I wonder if our CEO Jang Seon-yeong is starting to get reports.’
I closed my eyes and used [Omniscient Observer’s Viewpoint]. Jang Seon-yeong was jumping up and down.
“What are you talking about! An on-site investigation is coming?!”
“…That’s what I said. A report has come in.”
“What about the relevant public officials?”
“That’s…”
“From the director to the section chief, I’ve been bribing them all this time to prevent this from happening!”
Team Leader Lee was sweating profusely and said.
“It’s difficult to slip under the radar because there are so many reports coming in. And that’s not the problem for us right now.”
“What are you talking about? What else is there?”
Team Leader Lee hesitated for a moment and then opened his mouth with difficulty.
“The prosecution seems to be investigating tax evasion.”
“What…?”
“The problem is that the prosecutor in charge is famous for ’embezzlement and breach of trust’.”
Lee Hyeon-jeong’s face stiffened.
‘Hmm. I didn’t touch that part, so what happened?’
[Director Lee Hyeon-jeong of the National Intelligence Service, who was angry at seeing Jang Seon-yeong treating you badly, personally created this work.]
Huh?
[There is a 76% high probability that Jang Seon-yeong will be sentenced to prison.]
This is, the newly hired slave seems to have a special affection for me.
“These crazy things…! How dare a dog think of biting its owner?!”
But Jang Seon-yeong had an anxious expression on her face.
Perhaps she sensed it. That this time might be very dangerous.
Jang Seon-yeong gripped the tablet tightly.
The name of Quick Quick Delivery was going up and down on the tablet screen.
And soon the screen was updated, and the title appeared in large letters in the latest news list.
“The success story of the distribution industry, Jang Seon-yeong, CEO of Quick Quick Delivery. Scheduled to be investigated for tax evasion…”
