Chapter 45 – 045
“Eek.”
Go and ask
Not a dog
I was slightly offended, but Kim Hana did not argue.
She has an enemy to deal with in front of her eyes.
Another angle, another angle.
Kim Ha-na’s shoes, which are wearing high heels, resonate.
Hana Kim walked straight toward Ryu In-young inside her luxury store.
That momentum belonged to a general going to the battlefield.
“….”
In the sudden appearance of Lee Hyeon-woo, Ryu In-young was unable to say anything.
Why did that man come here?
Besides, with a vulgar-looking girlfriend?
Did you do a background check?
Countless thoughts run through my head, and Hana Kim speaks her words.
“Does this store not even greet customers?”
“What… ? Oh Tsk. Hello.”
Ryu In-young frowned at Kim Ha-na’s words full of quarrels.
She then realizes she is on the way to work and immediately puts her head down.
Seeing Ryu In-young like that, Hana Kim raised the corner of her mouth.
“What? Tsk? Are you licking your tongue at me now? Why is customer service like this! Where is the store manager! Tell the person in charge to come out!”
Hana Kim’s voice echoed loudly inside the outlet.
She continued her talking to make her turmoil louder.
“If you look at the customer like a coward, the receptionist doesn’t even say hello to the customer! Bleed your eyes! Kick your tongue! Where is the store manager? Aren’t you coming out?”
“No, why are you doing this here! Why are you following me!”
Ryu In-young also raised her voice and stood up to Kim Ha-na.
“Truth? Is this really crazy! Are you telling the customer the truth? Do you know how much money we spent here today?”
“Even if you spent 10 billion! 100 billion won! It’s not harassing!”
Sparks fly between the two.
It seems like you can see a picture of a fox and a pig behind them.
However, the upper hand clearly belongs to Hana Kim.
Hana Kim is a guest, and she is an employee on the other side.
An idiot who can’t clearly understand the relationship between power and power.
That’s why you talk behind other people’s back for no use.
“For a moment! Wait! What happened? You talk to me In-young is out for a while.”
“Manager. Hey, that person….”
Then someone intervened.
Seeing that he is called a manager, he seems like a person in a position of being in charge.
Ryu In-young used Seonjupilseung.
“Hey, hey. Are you in charge?”
Ryu In-young squeezes the juice, but Kim Ha-na, who has lived through a woman’s wife all her life, did not get any seeds.
Rather, she snorted at her and called the manager.
The manager intervenes in the case and has already completed the scan.
Only seven luxury items that Hana Kim wore on her body.
In addition, there were eight of the tens of thousands of shopping bags purchased by Hana Kim and Hyunwoo Lee.
Among the customers who visited today, he is the VIP with the highest purchase amount.
The manager was a person who knew very well that at times like this, you had to beg on your face unconditionally.
Why is a VIP a VIP?
Because they are the actual people who feed the outlets, they are treated as very important guests.
So, there was nothing to look at before and after.
If there was a discord between the VIP and the store staff, it was always the store staff’s fault.
“Yes. Sorry. If I have offended you, I will apologize on your behalf. Eat it inside. I will meet you at the lounge.”
Three secrets to dealing with angry customers.
One, change the response staff.
Two, change places.
Third, give the customer time to cool off.
The manager did not forget what he learned during the CS lecture and used it.
However, Hana Kim did not budge.
The goal is over there, but where is it going?
She said, “Okay. Uncle in charge Do you know how much we spent here today?”
Hana Kim shows the shopping bag in her hand.
She and she wink at the shopping bag in Lee Hyun-woo’s hand.
This was her design.
He said that only in this way can he properly take revenge.
“…. Sorry.”
“No, there is no need to apologize, Uncle. What I did wrong is over there. That’s 1,800. As much as 18 million won. She was going to the department store to buy new clothes. I just came to the outlet because it’s close. But should it be called an outlet? What is the customer response like? If this is the case, why did you add the word premium?”
“I’m really sorry. Sir. I will do my best to show you the best service.”
“I already ruined my mood, what is the best service! I want a proper reward, not an apology from you.”
“A reward… ? If you tell me what you are talking about, I will pass it on to the superiors.”
“There is nothing I want at the outlet. Shouldn’t the wrongdoer be held accountable?”
Kim Ha-na pointed at Ryu In-young, who was squeezing juice with her finger.
Her manager’s gaze turns to her.
Ryu In-young kept checking how the situation was going with her sideways glance while squeezing the juice.
“Ji, are you saying that the employee can apologize directly…. If you want to get down on your knees and apologize or something like that….”
“Ha, uncle. Aren’t you going out too much by yourself? Or are you doing it on purpose to insult me? Are there rules within the Namsan Group? Discipline accurately according to it. It is a disciplinary measure for the amount of damage caused by an employee’s work negligence. I’ll refund all of this if I don’t handle it properly. And I will tell my friends and tell them not to use the Namsan outlet.”
Hyunwoo Lee was a little surprised.
To think that Hana Kim was someone who could talk like this.
When you talk like that, you seem pretty knowledgeable.
And the situation where Ryu In-yeong couldn’t do anything and she was cornered was so exhilarating.
“All right. After finding out the exact circumstances….”
“What is the exact situation! That employee didn’t even say hello, kicked the tongue at the customer, and drove them to the truth? Still want to find out? Do you think I’m lying? Like. I will try to the end, right?”
“No, no! I’m out of words! We will punish you properly. And I’m sorry. This incident is also my fault for not properly training the staff. Sorry.”
“Manager!”
The manager, who tried to protect his employees until the end, eventually surrendered.
It was a battle that had no choice but to lose.
Ryu In-young, who doesn’t understand that, screams at her.
“Mr. Inyoung. Well done, she screams. Please apologize to the customer.”
“No, but the fight is over there first….”
“I heard that In-young clicked her tongue without saying hello first. Is that wrong?”
“It is, but….”
“Ha…. Then apologize. Anyway, isn’t it true that Mr. In-young’s customer service attitude was wrong? If you don’t like discipline, you can stop.”
“Manager….”
Ryu In-young put on an expression as if she had lost her world when the manager, whom she thought would protect her until the end, showed a cold attitude.
Society is such a cruel law.
The manager did his best to protect his subordinates.
There was no loyalty to protect his subordinates, even sacrificing his own company life.
“….”
Ryu In-young is conflicted.
Even if you quit the outlet, there will be a place to work.
But finding a job wasn’t that easy.
Eventually she puts her head down.
“Sorry. Sir….”
Won!
Lee Hyun-woo thought he had won because Ryu In-young apologized.
Unlike Lee Hyeon-woo, who was just happy, Hana Kim had no intention of ending it here.
She lowers her head slightly and speaks so that only Ryu In-young can hear her.
“Yeah, you should have known the subject. If you go around talking about other people’s men behind your back, you’ll be punished.”
“What!”
At Hana Kim’s last words, Inyoung Ryu raised her head.
But she couldn’t take it anymore.
It was because she understood who Gap was only after lowering her head.
“Send the disciplinary results here. I will check.”
Hana Kim wrote down her number and handed it to her manager.
If you’re going to do it, be sure to finish it.
In many ways, I seem to see a lot of new sides of Kim Hana today.
“Brother, did I do well?”
The two walked out of the outlet with a confident step.
And as soon as people’s gaze fades, Kim Hana clings to Lee Hyeon-woo.
From a ferocious fox, he became a possessive fox again.
“Well done. You did so well. One of us, why do we look so pretty today?”
Lee Hyeon-woo praised Hana Kim a lot.
She may be exaggerating a bit, but her compliments are sincere.
She caught the unlucky thumper like a mouse, how could she not look pretty?
“But where did you learn to say that? You seem really knowledgeable, unlike usual?”
“Eh. So you’re saying that I usually look ignorant? Oppa, I’m from the 4-year In-Seoul, right? What… , Although she dropped out saying she was broadcasting in her freshman year.”
“OMG. One, did you study well?”
“Hmm, so please treat me a little more. Because a girl who is this pretty, has a great body, and has a good head is clinging to her brother. I did a lot of pretty things today, so are you buying me two shoes?”
“Ahahaha. Okay. Okay. I’ll buy you two. But I don’t think I have time to go to the department store right now…. You go buy it later I will buy you what you buy.”
Actually, there was no shortage of time.
I was short of money because I scraped 18 million won at the outlet.
But you can’t say that you don’t have enough money, so it’s an excuse for time.
If you tell me to buy it myself, I can’t give you the money.
You just have to let her buy it yourself, and then take that price off next week’s cashback.
Most of the 18 million won purchased at the outlet were Lee Hyun-woo’s items.
Two pairs of shoes, three suits, two ties, a watch, six casual clothes, and a pair of sneakers.
Among them, the watch cost 9 million won, accounting for half of the price.
Although they paid a high price, they were all items to be used.
So don’t overspend.
It’s about 18 million won. It comes back in a week.
“Eh, then I don’t feel like receiving a present. Okay. I’ll buy it later when I go to the department store. Then where are we going?”
Hana Kim said as she opened her car door.
“Car shop. To pick up a car.”
“Oh oh! Oppa, are you finally buying a car? What are you going to buy?”
“Well. I haven’t decided what to buy yet. I’d like to go look around for a while. I’ll buy a car I like there.”
Hyunwoo Lee did not have a car worthy of being called a dream car.
Because I have no interest in cars.
Still, I hope you can feel the ride and get off.
So foreign cars.
I was thinking of buying a car that was unconditionally cool and that women would like.
“Okay? Shall we go for a while?”
